As part of our efforts to keep Eknons.com a safe place for our community and to conduct business, we often require Service Provider to verify their identity. Service Provider may receive an “Identity Verified” badge after their identification and information have been successfully verified-this badge further reflects trustworthiness and authenticity to the buyers. Identity verification may be completed by submitting an ID and relevant documents. In some cases, we may use other methods to verify one’s identity, in addition to or instead of using an ID document (ex. phone verification). Please be aware that the verification process relies on information provided by the Service Provider; therefore, we cannot guarantee that they are who they claim to be or that the data provided by them is accurate. We always encourage and enforce that all communication and transactions remain on Eknons.com.

Two of the most common abusive behaviors in the online shopping industry are malware (malicious software) and phishing attempts. We will strive to prevent unauthorized access to your account, however, no data transmission over the Internet is guaranteed to be 100% secure. We have implemented and maintained reasonable security procedures and practices (based on the nature of the information we collect) to protect that information from unauthorized disclosure. We will continue to enhance security procedures as new technologies and procedures become available. We strongly recommend you take the following preventive tips:

• Use strong, varying passwords for any websites you access.
• Do not disclose your password to anyone.
• Always keep your antivirus software up to date.
• Never open files if they look suspicious.
• Always be cautious when clicking a link that redirects you to a different login page.
• If you ever receive something you weren’t expecting, or if something seems not quite right, think twice before opening it.
• Always be cautious when you receive emails or chat messages claiming that you’ve won a prize, a discount, get a special offer, or unreasonable warning.
• Always lookout to see if Eknons.com is spelled wrong or if the email has foreign or alternative domain suffixes (e.g. .it, .de, .ru, .so).
• Click the report/flag icon right away if you ever receive a phishing link or a suspicious message.
• Always keep a backup for your files.

Eknons.com collects a service fee only from The Service Providers and does not charge buyers any booking fees. The Service Fee that is charged to the Service Provider based upon a percentage of the amount of the Service Cost. Buyers pay Eknons.com in advance. Where applicable, Taxes may also be charged in addition to the Service Fee. For more, see our Terms of Use for users & providers.

Eknons.com employees will never ask you for:

• Your password or sign-in credentials.
• You to email us your password.
• You to log into a site outside of the Eknons.com domain.
• You to download or install something on your device.

If you receive any such request or message, please never download or run the requests they are definitely not sent from us.

The prices displayed on Eknons.com platform are set by the service providers. When you book a service, you are required to pay the cost of the service including all other fees and taxes. Taxes and fees may vary for a number of reasons, such as the location, the type of service selected and the number of services. The price description might tell you information about taxes and fees that are included. You can get more information about the price when making a reservation.